As part of your MBBS clinical training, learning how to interact with patients respectfully, compassionately, and professionally is not a soft skill—it’s a core skill. At Shreet Career Guidance Services Pvt. Ltd., we help students not just crack entrance exams but also succeed in their medical careers by promoting holistic learning, including the development of bedside etiquette.
Visit www.shreetguidance.com to explore how we guide medical aspirants in every phase of their journey.
What Are Bedside Manners?
Bedside manners refer to the way medical professionals interact with patients. This includes:
- Tone of voice
- Facial expressions
- Body language
- Empathy and listening
- Respect for patient privacy and dignity
- Ability to explain conditions and procedures
These behaviors aren’t just about being polite; they impact patient outcomes, trust, compliance, and the overall healing process.
Why Bedside Manners Matter in Clinical Training
1. Builds Trust with Patients
When a patient feels heard and respected, they are more likely to:
- Share accurate information
- Follow medical advice
- Return for follow-ups
2. Improves Diagnostic Accuracy
Patients open up more when they feel comfortable. This means better history-taking, more detailed information, and improved clinical judgment.
3. Reduces Conflict
Good communication can calm fears, reduce misunderstandings, and even prevent legal trouble.
4. Fosters Professionalism
Bedside manners are part of the unspoken curriculum of medicine. Doctors with poor manners often face criticism from both peers and patients.
5. Boosts Personal Satisfaction
Being compassionate improves your sense of purpose and job satisfaction.
Bedside Manners During Clinical Training: Step-by-Step
Step 1: Observe Your Mentors
Watch how your professors and residents talk to patients. Learn from the best, but also observe what not to do.
Step 2: Practice Empathy Daily
Before you see a patient, pause and remember:
- This person may be scared, in pain, or vulnerable.
- Your words and tone can comfort or worsen their stress.
Step 3: Introduce Yourself
Always start with:
- Your name
- Your designation (“I’m a final year medical student”)
- Why you’re there (“I’d like to ask you a few questions for my learning”)
Step 4: Seek Consent
Always ask before:
- Taking history
- Performing an examination
- Sharing details with others
Example: “Would it be okay if I ask you a few questions about your condition?”
Step 5: Be Present and Listen Actively
Put away distractions. Make eye contact. Nod occasionally. Avoid interrupting unless necessary.
Step 6: Speak in Simple Language
Avoid jargon like “hypertension” or “myocardial infarction” unless you explain it.
Instead of: “You’re in atrial fibrillation.” Say: “Your heart rhythm is irregular, and we call it atrial fibrillation.”
Step 7: Respect Privacy and Dignity
- Close curtains during exams
- Use a sheet to cover the patient
- Don’t discuss personal information loudly in open areas
Step 8: Handle Emotions with Grace
If a patient starts crying or gets angry:
- Stay calm
- Offer tissues or water
- Say: “I understand this is hard. Would you like to talk about it?”
Common Mistakes Students Make
1. Talking Too Fast or Too Much
Remember, a conversation is two-way. Let the patient talk.
2. Using Phones While Talking
Even checking the time on your phone can appear rude.
3. Being Overconfident or Arrogant
You’re still learning. Don’t offer diagnoses without supervision.
4. Lack of Cultural Sensitivity
Respect different religions, dialects, clothing, and customs. This builds rapport.
5. Ignoring Non-Verbal Cues
Sometimes, patients communicate more through their eyes, posture, or silence.
Real-Life Examples from Clinical Training
Amit, MBBS 4th Year: “I once examined a patient who had been in the hospital for weeks. He said I was the first student who asked how he was feeling beyond his symptoms. That changed how I view patient care.”
Neha, Intern: “My mentor told me, ‘Always touch the patient with respect.’ Even the way we place a stethoscope matters.”
How Bedside Manners Influence Assessments and Careers
During clinical evaluations, your teachers are watching more than your technical skills. They’re noting:
- How you approach the patient
- Your tone and attitude
- Respect for consent and privacy
Good bedside manners can:
- Boost your clinical grades
- Improve internship reviews
- Impress PG interview panels
- Lead to better relationships with staff and peers
How to Improve Bedside Manners: Practical Tips
1. Practice with Peers
Do mock histories and role-plays with friends. Focus on tone and empathy.
2. Get Feedback
Ask your professors or seniors how you can improve. Be open to criticism.
3. Use a Mirror or Record Yourself
Notice your tone, posture, and expressions.
4. Read Patient Stories
Books and blogs from patients’ perspectives can teach you more than any textbook.
5. Join Workshops
Attend communication skills or soft skills workshops offered by colleges or platforms like ours at Shreet Career Guidance Services Pvt. Ltd.
Bedside Manners During Sensitive Situations
– Delivering Bad News
- Choose a private space
- Sit at eye level
- Speak slowly and clearly
– Talking to Family Members
- Introduce yourself clearly
- Explain the condition without exaggerating or minimizing
– Dealing with Non-Cooperative Patients
- Don’t lose your temper
- Try to understand the reason behind resistance
The Role of Language and Body Language
Words Matter:
- Avoid saying: “There’s nothing we can do.”
- Say instead: “We will do everything we can to manage the condition.”
Body Language Tips:
- Open arms, not crossed
- Lean slightly forward
- Smile when appropriate
Integrating Bedside Manners into Daily Rounds
During Ward Rounds:
- Greet each patient respectfully
- Avoid talking over the patient
- Don’t laugh or joke during rounds
During Exams or Procedures:
- Explain what you’re doing
- Warn before touching or using instruments
When in a Hurry:
- Even a quick, respectful greeting is better than ignoring the patient
How Shreet Career Guidance Services Pvt. Ltd. Helps
We don’t just prepare you for MBBS admissions. We mentor you through your clinical years with:
- Communication skills training
- Personalized guidance on bedside behavior
- Interview prep with soft skills focus
- Real-life roleplay and assessment modules
Visit www.shreetguidance.com to know how we help medical students become skilled, sensitive, and successful doctors.
Final Thoughts
Medicine is more than prescriptions and procedures. It’s a human connection. Bedside manners transform you from a student into a healer. They make your patients feel valued, your team respect you, and your own journey more fulfilling.
Make the most of every clinical posting. Watch, learn, and practice these interpersonal skills every day. Your patients may forget what you said, but they will never forget how you made them feel.
Let Shreet Career Guidance Services Pvt. Ltd. be your partner in this meaningful journey.
Visit www.shreetguidance.com to discover more strategies for success in medical school and beyond.